Privacy Policy
1. Overview
Advanced Ai Solutions is operated by Mountain Harvest Media LTD, a Colorado corporation. We provide an online AI-for-business course, an in-person workshop, an AI sandbox/credits feature, and a reseller program. This policy explains what personal information we collect when you use those services, why we collect it, who we share it with, and what choices you have.
"We," "us," and "Advanced Ai Solutions" mean Mountain Harvest Media LTD. "You" means anyone who visits the site, registers for an account, attends a workshop, or signs up as a reseller.
2. Data we collect
Account information
- Name and email (required to create an account).
- Password (stored hashed — we never see the plain text).
- Optional profile fields: business name, role, photo, time zone.
Payment information
- Course purchases and AI-credit top-ups are processed by PayPal and (for some flows) Stripe. We do not receive or store your full card number.
- We retain a record of the transaction (amount, date, last 4 digits if surfaced by the provider, billing email) so we can support refunds and meet tax-records requirements.
Course and AI usage
- Module progress, quiz answers, certificates earned, and bookmarks.
- Prompts you send to the AI sandbox and the responses returned, plus token-usage counts.
- Notes, drafts, and uploads you create inside the platform.
Workshop registrations
- Selected date, dietary preferences (optional), and any accommodations you request.
Reseller information (if applicable)
- Referral code, referred customers, commissions earned, payout email.
Technical data
- IP address, browser/user-agent, device type, pages visited, timestamps.
- Error logs that may include the URL you were on when something broke.
Communications
- Messages you send to support@advancedintelligentsolutions.com, contact-form submissions, and chatbot transcripts.
3. How we use it
- Operate the service: deliver course content, run the AI sandbox, schedule workshops, issue certificates.
- Billing & accounting: process payments, issue refunds, comply with tax law.
- Support: respond to questions, troubleshoot issues, recover lost accounts.
- Improvement: aggregate, anonymized analytics to see which lessons stick and where students get stuck.
- Communications: transactional email (receipts, password resets) and — only with your opt-in — product updates and a short drip series for new students.
- Security & abuse prevention: rate-limiting, anti-fraud, blocking automated scraping.
- Legal: meeting our obligations under applicable law and defending lawful claims.
5. AI processing — in plain English
The AI sandbox and the in-app chatbot send your prompts to a third-party AI provider (currently Anthropic Claude, with optional OpenAI GPT). Here is what that actually means:
- Your prompt and any pasted content go to that provider over an encrypted connection.
- The provider processes the prompt, returns a response, and the response is shown to you.
- Per provider commercial terms, your inputs and outputs are not used to train future models.
- The provider may keep the request briefly for abuse-monitoring (typically 30 days) before automatic deletion.
- We log token counts (for billing) and a short title of your session (for your history). We do not log your full prompts longer than is needed to render your session.
Don’t paste secrets. Do not paste passwords, social-security numbers, or other highly sensitive data into the AI sandbox — it is meant for business writing and brainstorming, not for handling regulated PII.
7. Google / YouTube Limited Use
Specifically, for YouTube data obtained through a channel you connect:
- We use it only to provide the Social Studio publishing features you asked for — uploading and scheduling the videos you create, and reading back their upload or publish status.
- We do not transfer that data to others except as needed to provide those features, to comply with applicable law, or as part of a merger or acquisition with your consent.
- We do not use that data for advertising, and we do not allow humans to read it except with your explicit permission, for security purposes, to comply with applicable law, or where the data has been aggregated and de-identified.
- By using the YouTube features you also agree to the YouTube Terms of Service and the Google Privacy Policy.
- You can revoke our access at any time from the Google account permissions page, or by disconnecting the channel inside Social Studio.
8. Meta platform statement
If you connect a Facebook Page or an Instagram account to Social Studio:
- We request only the permissions needed to publish and schedule the posts you create and approve, and to read back their status.
- We store the Meta access token, the page or account ID, and the publishing history for that connection — nothing else.
- We do not sell that data, we do not use it for advertising or profiling, and we do not share it with any other advertiser or data broker.
- You can remove our access at any time by disconnecting the channel in Social Studio, or from Facebook → Settings & Privacy → Settings → Business Integrations. Either action deletes the stored token immediately.
- To have the stored Meta data itself deleted, follow the Data Deletion Instructions — that page is our official Data Deletion Instructions URL.
We do not yet operate Meta’s automated data-deletion callback endpoint. Deletion requests initiated from inside Facebook are directed to our Data Deletion Instructions page and handled manually by a person, within 30 days. Meta may require a callback URL, a returned confirmation code and a status-tracking URL before approving an app for production use.
10. Data retention
- Account data: kept until you ask us to delete it (or for a reasonable inactive-account cleanup, currently 36 months of inactivity).
- Server & access logs: 90 days, then automatically rotated.
- Payment / tax records: 7 years, to satisfy IRS recordkeeping requirements.
- AI sandbox sessions: kept while your account is active; you can delete individual sessions any time.
- Chatbot conversations: retained 90 days for support-quality review, then deleted.
- Email opt-out lists: kept indefinitely as a suppression list so we can honor your unsubscribe.
11. Your rights
Regardless of where you live, we honor the following requests:
- Access — ask for a copy of the data we hold about you.
- Correction — ask us to fix something inaccurate.
- Deletion — ask us to delete your account and personal data (we may retain payment records as noted above).
- Portability — ask for an export in a common format (JSON or CSV).
- Opt-out of marketing — click "unsubscribe" in any marketing email or email us.
- Object / restrict — tell us if you object to a particular processing activity.
To exercise any of these, email support@advancedintelligentsolutions.com from the address on your account. We respond within 30 days. EU/UK residents may also lodge a complaint with their national data-protection authority; California residents may exercise rights under the CCPA/CPRA without discrimination.
12. Children
Advanced Ai Solutions is intended for adults running or working in a business. Accounts are restricted to users 13 years and older, and many features (payments, reseller program, workshops) are restricted to legal adults in the user’s jurisdiction. We do not knowingly collect personal information from children under 13; if you believe a child has created an account, email support@advancedintelligentsolutions.com and we will delete it.
13. International transfers
Our hosting and most service providers are based in the United States. If you are accessing the site from outside the US, your data will be transferred to and processed in the US, which may have different data-protection laws than your country. By using Advanced Ai Solutions, you understand that this transfer takes place. We rely on the standard contractual clauses our processors offer where applicable.
14. Security
We use HTTPS for all traffic, salted password hashing, CSRF protection, server-side input validation, and least-privilege access for the operations team. No system is perfectly secure, so we encourage you to choose a strong, unique password and to enable two-factor authentication when we offer it. If we discover a breach affecting you, we will notify you and the relevant authorities as required by law.
15. Changes to this policy
If we make a material change, we will post the new policy here, update the "last updated" date, and email registered users at least 14 days before the change takes effect. Continued use of the service after the effective date constitutes acceptance.
16. Contact us
Mountain Harvest Media LTD
Attn: Privacy — Advanced Ai Solutions
Colorado, USA
Email: support@advancedintelligentsolutions.com
Related pages: Terms of Service · Cookie Policy · Refund Policy · Data Deletion Instructions
6. Social Studio and connected platforms #
Social Studio is the social publishing workspace you can reach from your Advanced Ai Solutions account by single sign-on. If you connect one of your own social accounts to it, that platform gives us an access token (and sometimes a refresh token) plus basic profile identifiers such as the page or account name and its ID.
AI text generated inside Social Studio is processed by Anthropic, PBC on the same no-training basis described in section 5 above.